Summary
Skilled Billing Virtual Assistant with strong expertise in patient eligibility verification, benefits coordination, and healthcare claims processing. Experienced in U.S. healthcare protocols, HIPAA compliance, CPT/ICD coding, and insurance communication to prevent claim denials and improve workflow efficiency. Proficient in CareRails, Availity, Waystar, NextGen, Genesys, Trello, Google Workspace, and Microsoft Office, with strong project management and team coordination skills.
Nearly four years of experience in the healthcare industry, including two years in Healthcare BPO and two years as a Billing Virtual Assistant for a direct client. Extensive background in patient eligibility and benefits verification, insurance coordination, claims support, and appointment processing. Recognized for strong communication skills, HIPAA compliance knowledge, and ability to streamline billing and scheduling workflows for improved clinic efficiency.
