Summary
Detail-oriented Medical Administrative Support professional with 5+ years of experience in patient scheduling, care coordination, insurance eligibility and benefits verification, and HIPAA-compliant EHR/EMR documentation. Skilled in telehealth support, high-volume call management, CRM data accuracy, and workflow optimization. Proficient in Athena Health, Availity, Navinet, Salesforce, and Google Workspace, with strong communication and operational efficiency skills in remote healthcare environments.
Medical Administrative Support professional with over 5 years of experience in healthcare and telehealth operations. Managed high-volume patient scheduling, insurance eligibility and benefits verification, HIPAA-compliant EMR documentation, and workflow optimization for U.S.-based medical teams. Previously handled front desk operations, billing and authorization inquiries, customer care, and administrative coordination, consistently ensuring accurate records, efficient processes, and excellent patient service.
