Summary
Detail-oriented Medical Virtual Assistant with expertise in patient scheduling, insurance verification, EHR management, and HIPAA-compliant documentation. Skilled in email and calendar management, multi-channel communication, and healthcare administrative support. Proficient in Practice Fusion, Advanced MD, Salesforce, Availity, and Google Workspace, with strong multitasking and time management abilities in fast-paced healthcare environments.
Medical Virtual Assistant and Healthcare Administrative Professional with 2+ years of experience supporting providers in patient scheduling, insurance verification, and HIPAA-compliant EHR management. Managed bookings, cancellations, reminders, and multi-channel patient communication while maintaining accurate documentation. Previously handled complex customer service cases and healthcare insurance applications, ensuring efficient processing, enrollment support, and high customer satisfaction.
