Mary Ann M.

Healthcare

Summary

Experienced Medical/Healthcare Virtual Assistant with 10 years of expertise in appointment setting, insurance verification, customer service, and administrative support. Skilled in inbound/outbound calls, chat support, email and records management, with strong proficiency in healthcare systems and digital tools. Tech-savvy, detail-oriented, and highly reliable in remote work environments.
Healthcare Virtual Assistant and Administrative Professional with 10 years of experience in customer service, medical reception, insurance verification, and prior authorizations. Successfully handled appointment setting, inbound/outbound calls, medical records, and team support while maintaining accuracy, efficiency, and high-quality patient service in remote healthcare environments.
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HIPAA Certified
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Excellent English
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Expert Technical Skills
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Superior

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