30-Day Right-Fit Promise · HIPAA-Compliant

Short-staffed and overworked?
Fully staff your practice in weeks, not months, for 73% less.

  • HIPAA-compliant medical & dental virtual assistants trained on Epic, Athena, Dentrix and Open Dental.
  • We own billing, scribing, scheduling and prior auth.
  • Matched to your US time zone.
  • Flat-rate pricing from $750 bi-weekly, backed by our 30-Day Right-Fit Promise.

Not the right fit in month one? We replace them at no cost, or refund every billed day.

Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Get the HIPAA VA buyer’s checklist

New-practice onboarding is capped monthly so every match gets a proper search. Booking your audit now reserves your place in the next intake.

73%
Lower Staffing Cost
95%
Clean-Claim Rate
4.9
Avg Google Rating
30-Day
Right-Fit Promise
HIPAA Compliant
EHR & Dental Software Trained
Background Checked
30-Day Right-Fit Promise
Your Time Zone
Trusted by medical & dental practices across the U.S.
Proven Client Impact

Targets set. Targets beaten.

Real numbers from our latest client audit: our teammates beat the targets that matter most to your practice.

Insurance Verifications
Delivered+30%
Payment posting also beat target: +48% of goal

Our virtual teammate cleared insurance verifications 30% above goal and payment posting 48% over target: turning a challenging AR into one of the practice’s strongest on record.

Cancer Center
Medical Billing & RCM VA
Pre-Certifications
Delivered+60%
Claims volume also beat target: +47% of goal

A dedicated billing teammate achieved pre-certs 60% over target and claims volume 47% above plan: keeping authorizations ahead of schedule and clean claims moving.

Multi-Specialty Clinic
Medical Billing & RCM VA
Payment Posting
Delivered+40%
Insurance verifications also beat target: +44% of goal

Payment posting landed +40% over target and insurance verifications +44% over: streamlining the revenue cycle so claims go out clean and cash comes in faster.

Primary Care Group
Medical Billing & RCM VA
Claims Processed
Delivered+33%
97% daily payment posting driving stronger financial performance.

A specialty-billing teammate cleared claims 33% above target for an endodontics & oral-surgery group: a full surgical schedule billed on time.

Endodontics & Oral Surgery Group
Specialty Billing & RCM VA
Live ROI Calculator

See your annual savings: in real time

See exactly what you’d save against a US in-house hire: salary, benefits and payroll tax included.

Estimate your savings

Drag the slider to set your team size: your numbers update instantly.

2
Virtual Teammates
1510152025
Estimated Annual Savings
$105,040
$8,753 per month saved
US In-House Cost $144,040 / yr
Virtual Teammate Cost $39,000 / yr
See the full breakdown
3-Year Value
$315,120
Per-Teammate / Year
$52,520
Payback Period
< 1mo
Published Rate, No Quote Required
$750/bi-weekly
Full-time, flat rate · from $400 bi-weekly part-time
All-in. No payroll tax, benefits, recruiter fees or PTO billed on top.

Rates based on live VT placement data. US comparison uses median fully-loaded in-house cost (salary + benefits + payroll burden) for equivalent healthcare admin roles.

Our Specializations

Trained for your specialty, measured on your numbers

Every teammate is trained for your specialty before day one, so your A/R keeps moving, your schedule stays full, and your clinical team stays on patients.

For Medical Practices
Focused on Outcomes.
Measured in Results.
Proof in the numbers: medical practices
  • AR days 52 → 23, Family Practice, Austin TX. $68k stalled claims recovered in 12 weeks.
  • +18 hrs/week reclaimed, Internal Medicine, Denver CO. Scribe ends after-hours charting.
  • 95%+ clean claim rate: average across our specialist-tier medical billers.
HIPAA Compliant · Epic / Athena Trained

Medical virtual teammates

HIPAA-compliant medical teammates work inside your EHR to own billing, scribing, prior auth, scheduling and patient calls: so providers stop charting after hours and your AR keeps moving.

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Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
For Dental Practices
Chairs Full.
Claims Clean.
Outcomes our dental teammates deliver
  • No-shows 22% → 9%, Pediatric Dental, Tampa FL. +14 visits/week recovered from confirmations & rebooks.
  • 30%+ no-show reduction, Phoenix AZ dental practice with virtual receptionist on recall.
  • CDT-coded claims with narratives: first-pass clean-claim rate above 95%.
HIPAA Compliant · Dentrix / Open Dental Trained

Dental virtual teammates

Teammates fluent in your dental software keep chairs full, recall lists worked, and claims clean.

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Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
HIPAA CompliantEvery healthcare VA
EHR TrainedEpic, Athena, Dentrix & more
Multi-Stage VettingBackground + skills verified
Your Time ZoneReal-time collaboration
HIPAA Compliant
Book my practice staffing audit
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
What the Practice Staffing Audit covers
  • Workflow inventory. We map the 8–12 admin and clinical workflows that drain the most provider time in your practice: intake, charts, refills, billing, scheduling, recall, prior auth.
  • Outsourcing priority list. You leave the call with a ranked list of what to delegate first for fastest ROI, and what to keep in-house.
  • Tier & headcount recommendation. Specific call on Pro vs Specialist tier, full-time vs part-time, and how many teammates to start with for your specialty and patient volume.
  • Honest no-fit answer. If outsourcing isn’t right for your practice, we’ll tell you on the call. No follow-up sales sequence.
The 30-Day Right-Fit Promise

If it’s not working in month one, we make it right

No-cost replacement

Decide a teammate isn’t the right fit inside the first 30 days? Tell us why. We deliver a curated re-shortlist within 2 business days, onboard the new teammate at no charge, and pause your billing until the replacement is live and producing.

30-day money-back window

Not sure outsourcing fits your practice? Cancel any time in the first 30 days: we refund every billed day in full. No clawbacks, no termination fees, no minimum-term lock-in. A staffing partner, not a contract trap.

Backup coverage built in

Sick day, PTO, family emergency? Your Client Success Manager (CSM) arranges a trained backup teammate within hours, at no extra cost, briefed on your workflows and EHR access. Coverage ships with every placement: it’s not an upsell.

Book my practice staffing audit
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Our Process

Hire in weeks, not months

Three steps. Built for busy practices.

01
Within 24 hours

Book a practice staffing audit

Submit the form and we’ll confirm your audit slot within one business day. The 20-minute diagnostic call maps your practice, workflows, and the exact clinical or admin support to delegate first.

02
1–2 business days

Meet & interview candidates

Curated shortlist of HIPAA-compliant teammates delivered in 1–2 business days: matched to your specialty, EHR, accent and time-zone preferences. You interview, we coordinate, you choose the fit.

03
Live in 1–2 weeks

Launch & go live

Agreement, billing, EHR access and SOP handoff, all wrapped in 1–2 weeks. Your teammate starts producing in week one, with a dedicated Client Success Manager (CSM) and the 30-Day Right-Fit Promise behind every placement.

Book my practice staffing audit
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Meet the Team

Your future healthcare teammates

Book my practice staffing audit
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.

Vetted specialists, HIPAA-compliant and trained on the systems your practice already runs.

Merrie Aimmielle T.
Merrie Aimmielle T.
Medical VA
Medical Scribe
On request Experienced HIPAA-Compliant
Medical Data Entry & Patient Record Management (Epic, Athena) Insurance Verification, Claims Pr…
Request this teammate
Alecks R.
Alecks R.
Medical VA
Medical Administrative Support
On request 6+ yrs HIPAA-Compliant
Client relations and patient care coordination Medical billing, insurance processing, and EMR m…
Request this teammate
Patricia Y.
Patricia Y.
Medical VA
Medical
On request Experienced HIPAA-Compliant
Medical Billing & Coding (ICD-10, CPT) Claims Processing & Submission (High Volume) Denial Mana…
Request this teammate
Richard R.
Richard R.
Medical VA
Medical Administrative Support
On request Experienced HIPAA-Compliant
Project & Record Management Data Entry & Report Creation Appointment Setting & Calendar Managem…
Request this teammate
Aries Dominic M.
Aries Dominic M.
Medical VA
Medical Administrative Support
On request Experienced HIPAA-Compliant
Medical Records Retrieval & Documentation Management Patient Coordination & Telehealth Support …
Request this teammate
Cliffer Dann M.
Cliffer Dann M.
Medical VA
Medical Biller
On request 2+ yrs HIPAA-Compliant
Medical Virtual Assistance & Patient Coordination Appointment Setting & Calendar Management Med…
Request this teammate
Alain Jude L.
Alain Jude L.
Dental VA
Dental Biller
On request Experienced HIPAA-Compliant
Dental & Medical Billing (Full Cycle) Insurance Verification & Benefits Coordination Claims Pro…
Request this teammate
Mannylou V.
Mannylou V.
Medical VA
Medical Biller
On request Experienced HIPAA-Compliant
Healthcare Administration & Claims Processing (Eligibility, Benefits, Authorizations, CPT Verif…
Request this teammate
HIPAA Compliant
Security & Compliance

Patient data, protected by design

Compliance here isn’t a checkbox: here’s what each safeguard is, and what it actually means for your practice, in plain English.

HIPAA training & certification

What it is: every healthcare and dental teammate completes formal HIPAA training and certification before they touch patient data.

What it means for you: the person handling your charts knows exactly what counts as protected health information, and the rules for keeping it private, held to the same standard as your in-house staff.

BAA-compatible agreement

What it is: a Business Associate Agreement (BAA) is the contract HIPAA requires whenever an outside party handles patient data for you. Every VT teammate signs a BAA-compatible confidentiality agreement.

What it means for you: our data-handling duties are in writing and legally binding, not a verbal promise you have to take on trust.

Aligned controls

What it is: the VT infrastructure that touches your data runs on a documented set of security controls, access management, device hardening, logging and monitoring, aligned to recognized industry standards.

What it means for you: the laptops, logins and networks your teammate works from are locked down to a recognized industry standard, not left to whatever each person happens to have at home.

Full audit trail

What it is: every time a teammate opens, views or changes something in your systems it’s logged, who, what, when, from where, and retained for 12 months.

What it means for you: if you ever need to know exactly who accessed a record and when, there’s a reviewable paper trail, available from your CSM on request.

Device & access security

What it is: encrypted laptops, hardware multi-factor authentication, a mandatory password manager, controlled network access and least-privilege EHR permissions.

What it means for you: your teammate can reach only the systems they need, only from a secured device: so a lost laptop or stolen password can’t expose your records.

Global Reach · Your Staffing Problem, Solved

A bigger bench, a better match, on your time zone

Done with the hiring grind? We fill your exact gap fast: teammates matched to your specialty, software and US hours, fully managed by your CSM.

  • Fully staffed in weeks, not months. Stop carrying open seats: a curated shortlist lands in 1–2 business days and your teammate is live in 1–2 weeks.
  • Covered in your US time zone. Morning, afternoon, evening or overnight: your teammate works your hours, not a call-center queue.
  • Never short-handed again. Sick day, PTO or turnover? Trained backup coverage steps in within hours, at no extra cost: the work never goes dark.
  • Best-fit talent, not least-cost talent. A bigger bench lets us recruit for your specialty, EHR, language and accent, not just whoever’s available.
  • Keep up to 73% of your staffing budget to reinvest in patient care and growth. One flat, all-in rate covers everything: no benefits, payroll tax, recruiter fees or PTO to manage.
  • One US point of contact from day one. Your named CSM owns onboarding, quality, backups and quarterly reviews: it’s how we hold 95%+ client retention.
World map showing Virtual Teammate global talent coverage
North America · HQ
South America
Europe
Africa
Asia
Recognized in the Press
FAQ

Frequently asked questions

How much does a medical or dental teammate cost?
Published flat-rate pricing, no quote required. Full-time teammates start at $750 bi-weekly ($400 part-time). Specialist tier (medical billing, scribing, advanced coding, dental billing) starts at $1,000 bi-weekly full-time ($600 part-time). All-in flat rate: no benefits, payroll tax, recruiter fees or PTO billed on top. Typically 60–73% less than an equivalent US in-house hire: use the calculator above for your exact savings.
What happens if my teammate isn’t the right fit?
The 30-Day Right-Fit Promise covers two scenarios: (1) the teammate isn’t the right fit → we replace them at no cost with a re-shortlist inside 2 business days; (2) outsourcing isn’t working for your practice → cancel within the first 30 days and we refund every billed day, no clawback. The guarantee is published in writing, not hidden in a sales call.
What security & compliance do you carry?
Five layers: HIPAA training & certification for every teammate, a BAA-compatible confidentiality agreement, industry-aligned security controls on the infrastructure that touches your data, a 12-month audit trail of every access event, and locked-down device & access security (encrypted laptops, hardware MFA, least-privilege EHR access). Our Security & Compliance section spells out exactly what each one means for your practice.
How quickly can I get a teammate started?
Curated shortlist in 1–2 business days. After you pick your teammate, onboarding wraps in 1–2 weeks: agreement, EHR access, SOP handoff, shadow week, then live work. Your dedicated Client Success Manager (CSM) runs the timeline so it lands when you need it.
What EHR and dental software do your teammates know?
Medical teammates are trained on Epic, eClinicalWorks, Athenahealth, NextGen, Practice Fusion and Kareo. Dental teammates are proficient in Dentrix, Dentrix Ascend, Open Dental and Carestream. Plus all major clearinghouses (Availity, Office Ally, Waystar, DentalXChange).
Where are your teammates based?
Wherever the best fit lives. Our global recruiting reach lets us match for your specialty, EHR, accent, language, and US time-zone shift, not just whoever happens to be on the bench. You hire for skill set; we handle the sourcing.
Will I have a dedicated point of contact?
Yes. From day one, a named Client Success Manager (CSM) is on your account: reachable on email, Slack/Teams, and a direct line during your business hours. They own performance, backup coverage and quarterly check-ins so you’re never managing the placement alone.
Will I be locked into a long-term contract?
No. Most healthcare VA agencies require 6–12 month commitments: we don’t. Pause, scale up, scale down or cancel month-to-month, with no early-termination fees and no recapture clauses. The 30-Day Right-Fit Promise covers your first month on top of that.
Here’s the Deal

Here’s exactly what you get

HIPAA-compliant medical & dental virtual assistants, trained on Epic, Athena, Dentrix and Open Dental, fully staffed in weeks, not months, for up to 73% less than local hiring.

Flat-rate pricing, billed bi-weekly. Starting at $750 bi-weekly, with highly trained, dedicated Healthcare VTs at $1,000 bi-weekly. All-in: no markups, no surprises.

Matched in days. Shortlist of 3 in 2 business days. Live in 1–2 weeks.

Your dedicated Client Success Manager (CSM) ensures you hit your goals, partnering closely with you and your Virtual Teammates. Beyond weekly and monthly check-ins, your CSM is your dedicated point of contact across the communication platform that your practice already uses. We go where your team talks.

30-Day Right-Fit Promise. Free replacement, 30-day money-back, and backup coverage, plus a written billing-outcome commitment for your practice.

No long-term lock-in. Bi-weekly from day one, starting at $750 with highly trained at $1,000 bi-weekly for dedicated Healthcare VTs.

AI productivity, human accountability. A person reviews and signs off on every AI-assisted output before it reaches your practice.

Book my practice staffing audit

20 minutes. No obligation. Covered by the 30-Day Right-Fit Promise.

Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Three Ways to Start

Pick the entry point
that fits where you are

Just exploring, ready to diagnose, or ready to scope: three ways in, same team on the other side.

New-practice onboarding is capped monthly so every match gets a proper search. Booking your audit now reserves your place in the next intake.

Just exploring

HIPAA VA buyer’s checklist

Key questions to ask any healthcare VA agency before you sign. Drop your email: we’ll send the PDF.

  • Compliance, BAA, audit-trail questions
  • Pricing-model traps to watch for
  • Performance & quality SLAs to demand
Get the HIPAA VA buyer’s checklist
Ready to diagnose

20-min practice staffing audit

Diagnostic-only call. We map your top admin and clinical workflows and tell you what to delegate first.

  • Workflow inventory (8–12 mapped)
  • Ranked outsourcing-priority list
  • Tier + headcount recommendation
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Book my practice staffing audit
Ready to start

Jumpstart call

30-min call. Map your needs, define the role, get a curated shortlist in 1–2 business days.

  • Role scope + EHR / specialty match
  • Tailored candidate shortlist
  • Onboarding plan + CSM intro
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Get started in 24 hours

Prefer to start with a diagnostic? Book my practice staffing audit and a Client Success Manager (CSM) will map it out with you.