Contact Virtual Teammate

Talk to a real person, backed by a global team

Whether you’re scoping a healthcare engagement, asking about pricing, or chasing a specific role spec, you’ll reach a Dedicated Client Success Manager (CSM), requests get a reply within the business day.

Book my practice staffing audit Call (480) 847-2498
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Reply within 1 business day · Mon–Fri, 8am–6pm MST
Client Success Desk
Phoenix, AZ HQ · global bench
Replies within 1 business day · Mon–Fri, 8am–6pm MST
Three Ways to Reach Us

Pick the channel that fits your question

Every channel routes to a US-based teammate. No call trees, no offshore queues.

Phone

Call us directly

(480) 847-2498
Live answer during business hours.
Voicemail returned same business day.
Tap to call
Email

Email client success

clientsuccess@virtualteammate.com
Reply within 1 business day.
Use this for scope, pricing or RFPs.
Send us a note
Book a Call

Practice staffing audit

No commitment, we identify what to delegate first and leave you with a clear scope, timeline, and price.
Pick a time
Business Hours
Mon – Fri
8:00am – 6:00pm MST
HQ Address
2425 East Camelback Road, Suite 400
Phoenix, AZ 85016
Service Area
United States, Canada
Existing Clients
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Visit Our Phoenix HQ

2425 East Camelback Road, Suite 400, Phoenix, AZ 85016

A real office, a real US team, and a real address you can put in a procurement form.

Virtual Teammate HQ · 2425 East Camelback Road, Suite 400, Phoenix, AZ 85016
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Global Coverage · Local Cadence

A global bench of HIPAA-compliant medical & dental talent, on your time zone

A global recruiting reach plus a single US point of contact. Your dedicated Client Success Manager (CSM) runs the bench so you don’t have to think about it.

  • 24/7 coverage in your US time zone. Morning, afternoon, evening or overnight shifts, one vendor, no compromises.
  • Best-fit talent, not least-cost talent. A bigger bench means we recruit for your specialty, EHR, language and accent, not just availability.
  • Up to 73% lower staffing cost than a US in-house hire. Flat rate, all-in: no benefits, payroll tax, recruiter fees or PTO.
  • A named Client Success Manager (CSM) from day one. Owns onboarding, quality, backup coverage and quarterly reviews. It’s how we hold 95%+ retention.
World map showing Virtual Teammate global talent coverage
North America · HQ
South America
Europe
Africa
Asia
Pre-Contact FAQs

Before you reach out: common questions

How quickly will I get a response?
Most inbound requests get a personal reply within one business day. Phone calls during MST business hours are answered live; voicemails are returned same day.
Who will I talk to?
A Dedicated Client Success Manager (CSM), not an offshore queue and not a chatbot. For new healthcare engagements, our founder Chris McShanag often joins the strategy call personally.
Do I have to commit to anything?
No. The strategy session is a 30-minute value scoping call. You walk out with a clear engagement scope, a transparent price, and a timeline: no obligation, no sales pressure.
Can we talk about HIPAA / BAA right away?
Yes, every healthcare engagement is BAA-compatible, and we can share our HIPAA compliance documentation and BAA template during or right after the strategy call.
Are you really a US company?
Yes, US-owned, headquartered at 2425 East Camelback Road, Suite 400, Phoenix, AZ 85016. We recruit globally so you get the best fit, not the cheapest fit.
What should I prepare for the first call?
Bring the one workflow you most want to hand off, the KPIs you want to move, and any constraints (EHR, time zone, language). We’ll do the rest.
Three Ways to Start

Pick the entry point
that fits where you are

Just exploring, ready to diagnose, or ready to scope: three ways in, same team on the other side.

New-practice onboarding is capped monthly so every match gets a proper search. Booking your audit now reserves your place in the next intake.

Just exploring

HIPAA VA buyer’s checklist

Key questions to ask any healthcare VA agency before you sign. Drop your email: we’ll send the PDF.

  • Compliance, BAA, audit-trail questions
  • Pricing-model traps to watch for
  • Performance & quality SLAs to demand
Get the HIPAA VA buyer’s checklist
Ready to diagnose

20-min practice staffing audit

Diagnostic-only call. We map your top admin and clinical workflows and tell you what to delegate first.

  • Workflow inventory (8–12 mapped)
  • Ranked outsourcing-priority list
  • Tier + headcount recommendation
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Book my practice staffing audit
Ready to start

Jumpstart call

30-min call. Map your needs, define the role, get a curated shortlist in 1–2 business days.

  • Role scope + EHR / specialty match
  • Tailored candidate shortlist
  • Onboarding plan + CSM intro
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Get started in 24 hours

Prefer to start with a diagnostic? Book my practice staffing audit and a Client Success Manager (CSM) will map it out with you.