Treatment & Recall

Turn diagnosed treatment into booked visits

Every practice has a list of patients who said yes — then never scheduled. A HIPAA-compliant treatment coordinator works that list every day: following up on unscheduled treatment, presenting financing, and filling the recall column — so the dentistry you’ve already diagnosed actually gets done. For about a third of the cost of an in-house hire.

HIPAA Compliant
Live in 1–2 Weeks
30-Day Right-Fit Promise
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Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Up to 73%
Lower Cost vs In-House
1–2 wks
To Get Started
4.9★
Avg Google Rating
30-Day
Right-Fit Promise
What they handle

The revenue that’s already in your chart — recovered

The biggest opportunity in most practices isn’t new patients — it’s the treatment already diagnosed and the recall already due. Your coordinator works both lists every day, so fewer patients slip through and more dentistry gets booked.

  • Works the unscheduled-treatment list — the patients who said yes but never booked.
  • Presents financing options — so cost stops being the reason a case stalls.
  • Fills hygiene recall — and reactivates patients who’ve fallen off the schedule.
  • Tightens the schedule — fills gaps and balances the day for steady production.
  • Coordinates referrals — out to specialists and back, with nothing dropped.
  • Follows up until it’s booked — the persistent outreach a busy front desk rarely gets to.
Right now
  • Diagnosed treatment sitting unbooked
  • Recall list nobody works
  • Gaps in tomorrow’s schedule
  • Revenue quietly walking out
With a teammate
  • Treatment followed up every day
  • Recall column full
  • A tighter, fuller schedule
  • More cases accepted and seated
Why practices do this

Grow production from the patients you already have

Persistent follow-up and recall — without hiring, training or covering another desk.

More cases booked

Diagnosed treatment gets worked daily, so the dentistry you planned actually gets done.

A full recall column

Hygiene stays busy and lapsed patients come back — steady, predictable production.

Your data stays safe

HIPAA-trained, background-checked, working only in your approved systems.

One flat rate

Predictable monthly cost — no benefits, payroll taxes or recruiter fees.

Cost off the table

Financing presented clearly, so money stops being the reason patients say “not yet.”

Backup built in

A dedicated CSM arranges cover for sick days and leave, so the follow-up never stops.

Works in your software

No new software to learn

Your coordinator works in the practice software and patient-messaging tools you already use.

Dentrix Dentrix Ascend Open Dental Denticon Carestream Weave NexHealth Solutionreach
How it works

From first call to working teammate in under two weeks

01

A quick, honest call

15 minutes on your unscheduled-treatment list, recall numbers, software and financing options.

02

Meet your shortlist

A few hand-picked coordinators who fit your practice. You interview them and choose.

03

They get to work

Access, a smooth handoff, and a dedicated CSM — recovering treatment in 1–2 weeks.

FAQ

Questions practices ask us

What does a treatment coordinator teammate do?
They chase down the revenue that slips away: following up on diagnosed-but-unscheduled treatment, presenting financing options, filling your hygiene recall and reactivating lapsed patients, tightening the schedule, and coordinating referrals — all in your practice software.
Will it really improve case acceptance?
Yes. Diagnosed treatment that never gets scheduled is the biggest quiet leak in most practices. A coordinator works that list every day and brings those patients back to the chair.
Do they know my software?
Yes — Dentrix, Dentrix Ascend, Open Dental, Denticon and Carestream, plus Weave, NexHealth and Solutionreach. Confirmed before they start.
Is my patient data safe?
Yes. Every coordinator is HIPAA-trained and certified, background-checked, and signs a confidentiality agreement before they start.
What does it cost?
A flat monthly rate — typically 60–73% less than a US in-house hire once you add benefits, taxes and overhead. See the pricing on our homepage, or book an audit for a tailored number.
Can I add help later or scale back?
Yes. Add teammates as you grow busier or ease off in slower stretches — no locked-in headcount, no penalties.
Meet the Bench

Meet Our Dental Treatment Coordinator Virtual Teammates

A sample of real, vetted Dental teammates, interview-ready, matched to your time zone, and live in 1–2 weeks. Dental Treatment Coordinator specialists are shown first.

Aileen C., Account Receivable Associate
Aileen C.
Dental
Account Receivable Associate
Experienced HIPAA-Compliant
Insurance Verification & Benefits Coordination Medical & Dental Billing (Claims Processing, EOB…
Request this teammate
Alain Jude L., Dental Biller
Alain Jude L.
Dental
Dental Biller
Experienced HIPAA-Compliant
Dental & Medical Billing (Full Cycle) Insurance Verification & Benefits Coordination Claims Pro…
Request this teammate
Eldridge U., Dental Assistants
Eldridge U.
Dental
Dental Assistants
Experienced HIPAA-Compliant
Insurance Follow-ups, Claims Handling & Denial Resolution Eligibility Verification & Benefits C…
Request this teammate
Julvince Niel F., Dental
Julvince Niel F.
Dental
Dental
Experienced HIPAA-Compliant
Dental Billing & Accounts Receivable (AR) Management Insurance Verification & Benefits Coordina…
Request this teammate
Lovely May M., Dental Biller
Lovely May M.
Dental
Dental Biller
Experienced HIPAA-Compliant
Dental administrative support and patient coordination Insurance verification, claims processin…
Request this teammate
Ma Carmela B., Medical Administrative Support
Ma Carmela B.
Dental
Medical Administrative Support
5+ yrs HIPAA-Compliant
Prior authorization processing and insurance coordination (medical & dental) EMR/EHR systems ma…
Request this teammate

Showing 6 of 12 on the bench. Browse all Virtual Teammates to filter by department and skill and see full profiles, intro videos & résumés.

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Value Matching

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Book a quick call with a Dedicated Client Success Manager. We’ll scope the right roles by specialty, software and time zone, give you a transparent quote, and map next steps, value-first, no obligation.

  • Curated shortlist within days
  • Interview before you decide
  • 30-Day Right-Fit Promise

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Talk to a real Dedicated Client Success Manager, not an offshore queue. Pick a time that works and we’ll map your busiest workflows and which roles to delegate first.

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