Aries Dominic M.
Medical
Medical Administrative Support
Medical Records Retrieval & Documentation Management
Patient Coordination & Telehealth Support
…
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Clinical Support
Give your MAs their day back
Your medical assistants spend half their shift on refills, results, prior auths and call-backs instead of with patients. A HIPAA-compliant virtual MA takes that pile off them — handling the documentation, follow-up and coordination so your in-house team stays in the room. For about a third of the cost of an in-house hire.
HIPAA Compliant
Live in 1–2 Weeks
30-Day Right-Fit Promise
Book my practice staffing audit
Get the HIPAA VA buyer’s checklist
Reply within 1 business day
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Up to 73%
Lower Cost vs In-House
1–2 wks
To Get Started
4.9★
Avg Google Rating
30-Day
Right-Fit Promise
What they handle
The clinical busywork, off your team’s plate
A huge share of an MA’s day never touches a patient — it’s the inbox, the refills, the results, the phone tag. Your virtual MA owns that work so the people in the building can stay focused on care.
- Preps for the visit — chart review, history, and pre-visit questionnaires done ahead of time.
- Manages refills — requests handled and queued for your quick approval.
- Handles prior authorizations — submitted, tracked, and chased to a decision.
- Routes results — labs and imaging filed, with anything abnormal flagged straight to you.
- Coordinates care — referrals out, follow-ups booked, loops closed.
- Follows up with patients — call-backs and portal messages, so nobody’s left waiting.
Right now
- MAs buried in the inbox
- Refills lagging behind
- Results sitting unrouted
- Patients waiting on call-backs
With a virtual MA
- MAs back with patients
- Refills cleared daily
- Results routed fast, flags raised
- Patients hear back same day
Why practices do this
More hands, without more hiring
Clinical support that backs up your team — minus the salary, benefits and turnover.
Your team, unburdened
The inbox-and-follow-up load comes off your in-house MAs so they can stay with patients.
Nothing falls behind
Refills, results and prior auths worked every day — not whenever someone finds a minute.
Your data stays safe
HIPAA-trained, background-checked, working only in your approved systems.
One flat rate
Predictable monthly cost — no benefits, payroll taxes or recruiter fees.
On your hours
Matched to your US time zone, so follow-up happens during your day — not overnight.
Backup built in
A dedicated CSM arranges cover for sick days and leave, so workflows never stall.
Works in your systems
No new software to learn
Your virtual MA already knows the EHR and portals your practice runs on, so onboarding is a handoff, not a course.
Epic
eClinicalWorks
Athenahealth
NextGen
Practice Fusion
e-Prescribe
Lab portals
Patient portals
How it works
From first call to working teammate in under two weeks
01
A quick, honest call
15 minutes on your specialty, your EHR, and which clinical busywork you want off your team.
02
Meet your shortlist
A few hand-picked MAs matched to your specialty and systems. You interview and choose.
03
They get to work
Access, a smooth handoff, and a dedicated CSM — supporting your clinic in 1–2 weeks.
FAQ
Questions practices ask us
What does a virtual MA actually do?
They take the non-hands-on work off your clinical team: chart review before visits, refills, prior authorizations, routing results, coordinating referrals and follow-up, and patient call-backs — all inside your EHR.
Does this replace my in-house MA?
No — it backs them up. The hands-on work (vitals, rooming, injections) still happens in person. Your virtual MA absorbs the documentation, follow-up and coordination so your in-house team can stay with patients.
Is my patient data safe?
Yes. Every virtual MA is HIPAA-trained and certified, background-checked, and works only in your approved, encrypted systems.
Do they know my EHR?
Yes — Epic, eClinicalWorks, athenahealth, NextGen, Practice Fusion and more, plus e-prescribe and lab and patient portals. Confirmed before they start.
What does it cost?
A flat monthly rate — typically 60–73% less than a US in-house MA once you add benefits, taxes and overhead. See the pricing on our homepage, or book an audit for a tailored number.
What if they are out sick?
Trained backup is included — your Client Success Manager arranges a substitute so nothing stalls.
Meet the Bench
Meet Our Medical Assistant Virtual Teammates
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Showing 6 of 29 on the bench. Browse all Virtual Teammates to filter by department and skill and see full profiles, intro videos & résumés.
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Tell us where to reach you and your dedicated Client Success Manager will check this teammate’s availability, then line up similar vetted matches for your specialty, software and time zone.
Ready to Meet Your Future Virtual Teammate?
Get a curated shortlist of HIPAA-compliant candidates within days, matched to your time zone, software stack, and workflow. No commitment, no recruiter fees.
Book my practice staffing audit
Get the HIPAA VA buyer’s checklist
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.