Front-Office Help

Take the paperwork off your team’s plate

Charts, intake, records requests, prior auths — the pile of admin that eats your providers’ day and never really ends. A dedicated, HIPAA-compliant admin teammate quietly handles all of it inside your EHR, so your front desk and your doctors can get back to patients. For about a third of the cost of an in-house hire.

HIPAA Compliant
Live in 1–2 Weeks
30-Day Right-Fit Promise
Book my practice staffing audit Get the HIPAA VA buyer’s checklist Reply within 1 business day
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Up to 73%
Lower Cost vs In-House
1–2 wks
To Get Started
4.9★
Avg Google Rating
30-Day
Right-Fit Promise
What they handle

A trained back office, without the back office

Most practices lose a dozen-plus hours a week to work that doesn’t need a clinician — prepping charts, indexing documents, chasing intake forms, pulling records, building auth packets. Your teammate takes it off everyone’s plate so the people in the building can focus on patients.

  • Gets charts ready — pulled and updated before each appointment, so the provider walks in prepared.
  • Runs patient intake — confirms insurance and details, sends and follows up on forms, finishes the pre-visit paperwork.
  • Handles records — requests, retrieves and routes them between providers, labs and patients, by the book.
  • Puts together prior auths & referrals — assembles the packet, submits it, and tracks it to a yes.
  • Keeps the inbox and calendar moving — portal messages triaged, schedules tidy, nothing left sitting.
  • Keeps your EHR clean — accurate data in, tidy records out, ready whenever you need to pull a report.
Right now
  • Providers charting after hours
  • Records requests piling up
  • Prior auths stuck in limbo
  • Front desk buried in forms
With a teammate
  • Charts ready before each visit
  • Records routed the same day
  • Auths submitted and tracked
  • Your front desk back with patients
Why practices do this

Healthcare-trained help, without the hiring grind

Someone who already knows clinic admin — minus the salary, benefits and months of onboarding.

One flat rate

A predictable monthly cost instead of salary, benefits and payroll taxes — no surprises.

Help in 1–2 weeks

No job posts, no recruiters, no long ramp. A short list in days, working in under two weeks.

Your data stays safe

HIPAA-trained, background-checked, working only in your approved systems.

On your hours

Matched to your US time zone, so chart prep and follow-up happen during your day, not overnight.

Grows with you

Start with one. Add more as you get busier, ease back when you don’t. No locked-in headcount.

Someone owns it

A dedicated Client Success Manager handles training, quality and backup coverage so it never stalls.

Works in your systems

No new software to learn

Your teammate already knows the EHR and office tools your practice runs on, so onboarding is a handoff, not a course.

Epic eClinicalWorks Athenahealth Practice Fusion NextGen Kareo Microsoft 365 Google Workspace DocuSign Slack / Teams
How it works

From first call to working teammate in under two weeks

01

A quick, honest call

15 minutes to understand your practice, your software, and exactly what you want off your plate.

02

Meet your shortlist

We hand-pick a few teammates who fit your needs. You interview them and choose.

03

They get to work

Access, a smooth handoff, and a dedicated Client Success Manager — up and running in 1–2 weeks.

FAQ

Questions practices ask us

What does an admin teammate actually do?
They take the non-clinical pile off your team: prepping charts before visits, handling intake and insurance details, requesting and routing records, putting prior-auth packets together, and keeping your EHR tidy — all inside the systems you already use.
Is my patient data safe?
Yes. Every teammate is HIPAA-trained and certified, background-checked, and signs a confidentiality agreement before they ever touch a chart.
Do they know my EHR?
They do. Your teammate works daily in systems like Epic, eClinicalWorks and athenahealth, plus the everyday office tools, and we confirm the fit before they start.
What does it cost?
A flat monthly rate — typically 60–73% less than a US in-house hire once you add benefits, taxes and overhead. See the pricing on our homepage, or book an audit for a number tailored to your practice.
How fast can someone start?
You get a short list of matched candidates within days, and your teammate is usually up and running in 1–2 weeks.
Can I add help later or scale back?
Yes. Add teammates as you grow busier or ease off in slower stretches — no locked-in headcount, no penalties.
Meet the Bench

Meet Our Medical Administrative Virtual Teammates

A sample of real, vetted Medical teammates, interview-ready, matched to your time zone, and live in 1–2 weeks. Medical Administrative specialists are shown first.

Aries Dominic M., Medical Administrative Support
Aries Dominic M.
Medical
Medical Administrative Support
Experienced HIPAA-Compliant
Medical Records Retrieval & Documentation Management Patient Coordination & Telehealth Support …
Request this teammate
Betty I., Medical Administrative Support
Betty I.
Medical
Medical Administrative Support
Experienced HIPAA-Compliant
Patient Coordination & Scheduling Insurance Verification & Billing Support CRM & EHR/EMR Manage…
Request this teammate
Estanislao J., Medical Administrative Support
Estanislao J.
Medical
Medical Administrative Support
Experienced HIPAA-Compliant
Medical Virtual Assistance & Patient Coordination Appointment Scheduling & Calendar Management …
Request this teammate
Gywn R., Medical
Gywn R.
Medical
Medical
Experienced HIPAA-Compliant
Prior Authorization & Insurance Verification Benefits Coordination & Revenue Cycle Support Pati…
Request this teammate
Hauwa B., Medical Administrative Support
Hauwa B.
Medical
Medical Administrative Support
Experienced HIPAA-Compliant
Patient Communication & Care Coordination Appointment Scheduling & Calendar Management Referral…
Request this teammate
Jamila D., Medical Administrative Support
Jamila D.
Medical
Medical Administrative Support
Experienced HIPAA-Compliant
Oncology clinical support and patient coordination Medical scribing and accurate clinical docum…
Request this teammate

Showing 6 of 29 on the bench. Browse all Virtual Teammates to filter by department and skill and see full profiles, intro videos & résumés.

Ready to Meet Your Future Virtual Teammate?

Get a curated shortlist of HIPAA-compliant candidates within days, matched to your time zone, software stack, and workflow. No commitment, no recruiter fees.

Book my practice staffing audit Get the HIPAA VA buyer’s checklist
Covered by our 30-Day Right-Fit Promise: free replacement or your money back.
Value Matching

Ready to reclaim your team’s time?

Book a quick call with a Dedicated Client Success Manager. We’ll scope the right roles by specialty, software and time zone, give you a transparent quote, and map next steps, value-first, no obligation.

  • Curated shortlist within days
  • Interview before you decide
  • 30-Day Right-Fit Promise

Book my practice staffing audit

Talk to a real Dedicated Client Success Manager, not an offshore queue. Pick a time that works and we’ll map your busiest workflows and which roles to delegate first.

Book my practice staffing audit
No obligation · Covered by the 30-Day Right-Fit Promise