Take the paperwork off your team’s plate
Charts, intake, records requests, prior auths — the pile of admin that eats your providers’ day and never really ends. A dedicated, HIPAA-compliant admin teammate quietly handles all of it inside your EHR, so your front desk and your doctors can get back to patients. For about a third of the cost of an in-house hire.
A trained back office, without the back office
Most practices lose a dozen-plus hours a week to work that doesn’t need a clinician — prepping charts, indexing documents, chasing intake forms, pulling records, building auth packets. Your teammate takes it off everyone’s plate so the people in the building can focus on patients.
- Gets charts ready — pulled and updated before each appointment, so the provider walks in prepared.
- Runs patient intake — confirms insurance and details, sends and follows up on forms, finishes the pre-visit paperwork.
- Handles records — requests, retrieves and routes them between providers, labs and patients, by the book.
- Puts together prior auths & referrals — assembles the packet, submits it, and tracks it to a yes.
- Keeps the inbox and calendar moving — portal messages triaged, schedules tidy, nothing left sitting.
- Keeps your EHR clean — accurate data in, tidy records out, ready whenever you need to pull a report.
- Providers charting after hours
- Records requests piling up
- Prior auths stuck in limbo
- Front desk buried in forms
- Charts ready before each visit
- Records routed the same day
- Auths submitted and tracked
- Your front desk back with patients
Healthcare-trained help, without the hiring grind
Someone who already knows clinic admin — minus the salary, benefits and months of onboarding.
One flat rate
A predictable monthly cost instead of salary, benefits and payroll taxes — no surprises.
Help in 1–2 weeks
No job posts, no recruiters, no long ramp. A short list in days, working in under two weeks.
Your data stays safe
HIPAA-trained, background-checked, working only in your approved systems.
On your hours
Matched to your US time zone, so chart prep and follow-up happen during your day, not overnight.
Grows with you
Start with one. Add more as you get busier, ease back when you don’t. No locked-in headcount.
Someone owns it
A dedicated Client Success Manager handles training, quality and backup coverage so it never stalls.
No new software to learn
Your teammate already knows the EHR and office tools your practice runs on, so onboarding is a handoff, not a course.
From first call to working teammate in under two weeks
A quick, honest call
15 minutes to understand your practice, your software, and exactly what you want off your plate.
Meet your shortlist
We hand-pick a few teammates who fit your needs. You interview them and choose.
They get to work
Access, a smooth handoff, and a dedicated Client Success Manager — up and running in 1–2 weeks.
Questions practices ask us
Meet Our Medical Administrative Virtual Teammates
A sample of real, vetted Medical teammates, interview-ready, matched to your time zone, and live in 1–2 weeks. Medical Administrative specialists are shown first.
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Request this teammate
Tell us where to reach you and your dedicated Client Success Manager will check this teammate’s availability, then line up similar vetted matches for your specialty, software and time zone.
Ready to Meet Your Future Virtual Teammate?
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